The shift of the computing industry from big open boxes to small tightly-integrated mobile devices, started in many ways by Apple in the early 2000s, has led to a new era of portability and functionality. But it has also deprived customers of expandability, customization, and repairability. For most users purchasing new tablets and ultrabooks, the days of upgrading and repairing hardware post-purchase are over. From the perspective of many companies, consumers are encouraged to view new devices through a lens