The Internet was in an uproar last week over the news that a company called Mediabridge has threatened to sue a customer who left a negative review of one of the company’s products. But the truth is far more complicated, and reveals poor choices and overreactions all around.
Are There Any Winners When Companies Sue Online Reviewers?
A customer who purchased a wireless router from a company called Mediabridge is allegedly facing legal threats after posting a negative review of the product on Amazon. Mediabridge has yet to respond publicly, but the damage to the company’s reputation may already be done, with thousands of angry consumers posting scathing comments on the company’s Amazon product pages and elsewhere.